Ebook EFQM Excellence Model 2013, by EFQM
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EFQM Excellence Model 2013, by EFQM
Ebook EFQM Excellence Model 2013, by EFQM
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Whilst there are numerous management tools and techniques commonly used, the EFQM Excellence Model provides an holistic view of the organisation and it can be used to determine how these different methods fit together and complement each other. The Model can therefore be used in conjunction with any number of these tools, based on the needs and function of the organisation, as an overarching framework for developing sustainable excellence.
Excellent Organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders.
All organisations strive to be successful, some fail, some achieve periods of success but ultimately fade from view, and a few achieve sustainable success, gaining deserved respect and admiration.
The EFQM Foundation was formed to recognise and promote sustainable success and to provide guidance to those seeking to achieve it. This is realised through a set of three integrated components which comprise the EFQM Excellence Model:
The Fundamental Concepts of Excellence: The underlying principles which are the essential foundation of achieving sustainable excellence for any organisation.
The EFQM Excellence Model: A framework to help organisations convert the Fundamental Concepts and RADAR logic into practice.
RADAR logic: A dynamic assessment framework and powerful management tool that provides the backbone to support an organisation as it addresses the challenges it must overcome if it is to realise its aspiration to achieve sustainable excellence.
Using these three integrated components has helped organisations of all sizes and from all sectors to compare themselves with the attributes, qualities and achievements of sustainable organisations.
- Sales Rank: #788807 in eBooks
- Published on: 2012-10-10
- Released on: 2012-10-10
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
Now simpler to understand and use
By John F. Macdonald
These changes to model are most welcome. The simplification of approach will make it easier to use and perhaps those parties put off by the older versions .... will come back.
0 of 0 people found the following review helpful.
A great guide to EFQM
By quimeraec
Highly recommended! EFQM may be challenging to assimilate, but this guide makes it easy. My favorite section was RADAR for results.
0 of 2 people found the following review helpful.
Pretty bad book. It is certainly not worth its price.
By Emilio Fernandez Martos
I bought it because I needed it for a meeting with a customer and I didn't learn much. I wouldn't recommend it
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